Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: January 31, 2025

Effective Date: January 31, 2025

Introduction
Introduction
Introduction

At Botify.cloud, we prioritize your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your privacy. By accessing or using our services on the Botify.cloud website (collectively, the "Service"), you agree to the collection and use of your data as described in this policy. If you do not agree with this Privacy Policy, please do not use our Service.


The Service is operated by Botify.cloud ("Company," "we," "us," or "our"). Your use of the Service is also governed by our Terms of Service, which you can review here: www.botify.cloud/terms-and-conditions. This Privacy Policy is an essential part of our relationship with you, and by continuing to use our Service, you consent to the practices outlined below.

Definitions and Glossary
Definitions and Glossary
Definitions and Glossary

The following terms have specific meanings when used in this Privacy Policy:

  • Cookies: Small data files placed on your device to collect information about your activity and preferences.

  • Device: A computer, smartphone, or other devices used to access the Service.

  • Data Controller: The entity that determines how and why personal data is processed. Botify.cloud acts as the Data Controller for your personal data.

  • Data Processors: Third-party entities that process your data on our behalf.

  • Personal Data: Information that can identify you, either on its own or in combination with other information.

  • Service: The services provided by Botify.cloud through our website and platform.

  • Usage Data: Data automatically collected from your interactions with the Service, such as page visits and interaction details.

  • User: An individual using or interacting with our Service.

Data Controller
Data Controller
Data Controller

Botify.cloud is the Data Controller of your Personal Data and is responsible for how it is processed.

Information We Collect
Information We Collect
Information We Collect

We collect various types of information to provide and improve our Service. The data we collect includes:

Personal Data:

  • When using our Service, we may request personal details like your name, email address, and other contact information. You may also provide your data when interacting with customer support or subscribing to updates.

Usage Data:

  • We automatically collect information from your device when you visit our website, including your IP address, browser type, pages viewed, time spent on pages, and other diagnostics related to your interaction with the Service.

Cookies and Tracking Data:

  • We use cookies to track your activity on our platform. Cookies may collect details such as login status, language preferences, and other settings. These help us enhance your user experience. You can manage cookie settings in your browser, though some Service features may not work if cookies are disabled.

How We Use Your Data
How We Use Your Data
How We Use Your Data

We use the data we collect for various purposes, including:

  • To provide and maintain our Service.

  • To communicate with you, including sending updates and promotional content (with your consent).

  • To analyze and improve the functionality and performance of our Service.

  • To provide customer support and resolve technical issues.

  • To fulfill our legal obligations and enforce our terms of service.

Data Retention
Data Retention
Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you no longer wish to use our Service or want to remove your data, you may contact us to request data deletion, subject to legal and contractual requirements.

Data Transfer
Data Transfer
Data Transfer

Your personal data may be transferred to, and processed in, countries outside your jurisdiction. We ensure that all data is handled securely and in compliance with applicable data protection laws. This includes the use of standard contractual clauses and other safeguards to protect your information when transferring data internationally.

Data Disclosure
Data Disclosure
Data Disclosure

We may disclose your personal data in the following situations:

  • To comply with legal obligations or respond to lawful requests from authorities.

  • In the event of a merger, acquisition, or sale of assets.

  • To our service providers and contractors who assist us in operating the platform and delivering our services, under strict confidentiality agreements.

  • With your consent or for any other purposes disclosed at the time of data collection.

Data Security
Data Security
Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, alteration, or destruction. While we implement robust security measures, please understand that no system can guarantee absolute security. We recommend using strong passwords and protecting your device to enhance your security.

Your Data Protection Rights
Your Data Protection Rights
Your Data Protection Rights

If you reside in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: Request details about the personal data we hold about you.

  • Rectification: Request the correction of inaccurate data.

  • Erasure: Request the deletion of your personal data under certain conditions.

  • Restriction: Request the limitation of data processing.

  • Objection: Object to the processing of your data, including for direct marketing.

  • Withdraw Consent: Withdraw consent to process your data at any time.

To exercise these rights, please contact us at legal@botify.cloud. We may request proof of identity to ensure data security before fulfilling any requests.

Thrid-Party Service Providers
Thrid-Party Service Providers
Thrid-Party Service Providers

We may use third-party companies and individuals to help us deliver our Service. These third-party providers only have access to your personal data to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics And Monitoring
Analytics And Monitoring
Analytics And Monitoring

We may use third-party analytics services, such as Google Analytics, to analyze and monitor the use of our Service. These services collect information like your IP address, browser type, and usage patterns. For more details on how Google uses this information, visit Google's Privacy Policy.

Payments
Payments
Payments

If you make a purchase through our platform, we use third-party payment processors. We do not store or collect your payment information. Payments are processed through secure channels and in accordance with the processors’ privacy policies. For details, refer to the privacy policy of our payment providers (e.g., Stripe).

Links To Other Websites
Links To Other Websites
Links To Other Websites

Our website may contain links to external sites not operated by us. We are not responsible for the content, privacy policies, or practices of these external sites. Please review their privacy policies before providing any personal data.

Privacy For Minors
Privacy For Minors
Privacy For Minors

Our Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child, we will take immediate steps to delete that data.

Updates To This Privacy Policy
Updates To This Privacy Policy
Updates To This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically for any changes. Your continued use of our Service after the changes are posted constitutes your acceptance of those changes.

Contact Us
Contact Us
Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Botify.cloud
Email: legal@botify.cloud

By using our Service, you agree to the collection and use of your data as outlined in this Privacy Policy.

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